LeaseProbe, LLC has developed a Confidentiality of Information Policy in order to articulate the strategies we employ to guaranty our clients’ confidentiality of information.
Identifiable and Confidential Information
When you become a LeaseProbe client, your lease documents, we recognize that you have deposited sensitive business documents with us, along with other information needed, to perform the abstraction, audits or administration of your leases.
LeaseProbe receives two types of information from users of our service: "Personally Identifiable Information," defined as registration information (name and address); details of leases (renewal dates, CAMs, etc.); billing information; information regarding your use of the service and communications between LeaseProbe and you (e-Reports and e-Lerts), and "Third-Party Identifiable Information," including names and addresses of landlords and other parties identified in lease documents. A "Related Third Party" means your employees or other contractors identified as such to LeaseProbe.
LeaseProbe will not disclose your Personally Identifiable Information or Third-Party Identifiable Information to a non-Related Third Party except when we have your permission or under special circumstances set forth below. Your Personally Identifiable Information on your Third-Party Identifiable Information may be disclosed under the following circumstances:
- To send information to you or a Related Third Party about or as part of the service when necessary;
- When required by law enforcement authorities, upon receipt of appropriate documentation;
- If necessary, in our good faith judgment, to protect our legal rights, or if the information relates to actual or threatened harmful conduct;
- To third-party contractors (such as our Internet service provider) that assist us with our operations, provided, however, that our contractors use only such information as is necessary to perform specific tasks, and are required by agreement to maintain the confidentiality of any data they receive; or
- If LeaseProbe or Madison Commercial Real Estate Services is acquired, your Personally Identifiable Information and Third-Party Identifiable Information will be transferred to the acquiring entity.
We may disclose aggregate data or analysis regarding the use of the LeaseProbe web site and services to non-Related Third Party companies for marketing or other business purposes. All such aggregate data and the reports derived therefrom will not contain any Personally Identifiable Information or Third-Party Identifiable Information.
All scanning, copying and abstracting of data will be handled by LeaseProbe employees who are bound by non-disclosure agreements.
LeaseProbe, LLC and its parent company, Madison Commercial Real Estate Services, maintains user information for system administration and billing purposes. If you cancel your account, your user information will be kept on file as long as is necessary for legal and financial auditing purposes.
Changes to the Confidentiality of Information Policy
If we plan to make significant changes to this Confidentiality of Information Policy, we will post those changes to the Confidentiality of Information Policy page 30 days before they take effect.
Use of Cookies
A "cookie" is a small string of text that a web site can send to your browser while you are at the site. Cookies do not contain information that reveals your identity, or that can be used to contact you, nor are cookies able to retrieve any other data from your PC, capture your e-mail address, or pass on computer viruses. LeaseProbe uses only "session cookies," which means that they are automatically deleted at the end of a user session when the user logs off the service.
Please be advised that disabling cookies will not allow you to access LeaseProbe’s online portal.
Accurate and Updated Information
LeaseProbe maintains certain procedures designed to keep information accurate, current and complete. You have the option to change or modify information previously provided to us by either visiting the LeaseProbe web site and accessing your account information, or by contacting LeaseProbe at support@LeaseProbe.com.
Linked Sites
LeaseProbe contains links to other web sites. These sites may not follow the same privacy policies as LeaseProbe. We are not responsible for the privacy practices or the content of such sites.
Information Security
We work to protect Personally Identifiable Information and Third-Party Identifiable Information stored on the LeaseProbe servers from unauthorized access using commercially available computer security products, such as SSL and firewalls, as well as security procedures and practices. All employees must review and understand these practices, which include limiting access to sensitive information only to those employees who require the information and enforcing strict password protocols for all employees.
Any information sent to you in Reports will be sent via e-mail in clear text. If you choose to receive these reports, please be advised that these reports are not encrypted and may contain sensitive business information. LeaseProbe, LLC, and its parent company Madison Commercial Real Estate Services, is not responsible for any unauthorized access to information contained in such reports sent via e-mail. If you wish to receive encrypted Reports, please contact us at
support@LeaseProbe.com.
A log in and password are required for you to gain access to the LeaseProbe online portal and to your information. Please protect the security of your password and log-in information. LeaseProbe, LLC and its parent company Madison Commercial Real Estate Services, cannot be responsible for any unauthorized access to, disclosure or loss of any information in the event of a failure to protect password information.